At the Hotel

Skills:
At the Hotel

by Valentyna Mariasina

When I arrive at a hotel, a doorman greets me and shows me to a desk-clerk (reception).It takes me 10-15 minutescheck-in and fill in the arrival card. I require a room for a fortnight.A receptionist asks about my reservation. If I don't have a reservation, I may ask whether they have a free room. But I usually make a reservation for a room in advance. I may pay in advance or on departure in different hotels. I may pay cash or by credit card.

There are single rooms, twin rooms and double or so called double-bedded rooms. A single room is a room for one person to stay or live in. A twin room has two single beds. A double room is a room for two people, usually a couple. It has got one big bed for two people. There are standard rooms, superior rooms, junior suite rooms and suite rooms. A standard room is a room with basic, standard services and furnishings. A superior room is supposed to mean superior to a standard room in both size and furnishings, but it often refers to just the view. A junior suite is typically a larger room with a separate seating area. Sometimes it's got a small divider between the parts of the room, but it is not two separate rooms. A suite is designed as two or more rooms. It includes a bedroom, a living room or/and a kitchen. I usually choose a standard single room.

There might be specific requests of hotel guests: a room with a bath, a bedroom with an antechamber, a room on the first floor, a room looking out on the street, putting in an extra bed, having dinner in a room and so on.

When I finish check-in, a bellboy takes my luggage up in the lift and shows a room. After that, I give him some tips. (1-2 dollars). The rate of my room may include some additional facilities,for example: sauna, gym, parking, safe deposit box, beauty parlours, a cloak-room, laundry,etc. There might be specific rules in hotels: leaving a key at the desk or hanging it on the key-board, calling a maid, a porter or a stewardby pressing a push-button, turning the mattresses every day, changing sheets twice a week, bringing the mail, etc.

When I leave a hotel, I give tips to attendants. Chambermaids usually get a few dollars. I usually ask to take my luggage to the station, I settle the account, call a taxi and leave the hotel.

Follow-up questions:

  1. Why do people like travelling?
  2. Do you like travelling abroad or in Ukraine?
  3. Do you prefer staying at the hotel or in your friend's or relatives' house?
  4. Do you usually leave a tip?
  5. What is the best trip for you?
  6. What is the worst trip for you?
  7. What countries/cities would you like to visit?
  8. Do you prefer to travel alone or with a company?
  9. What is the best season for travelling?
  10. Do you like active or passive vacations?

Tense focused questions

  1. Are you a compulsive traveller?
  2. Do you like staying at a hotel or at your friend's or relatives' house?
  3. Have you ever stayed at a superb hotel?
  4. Where are you going to stay this summer holiday?
  5. Will you travel around Ukraine or abroad this year?
  6. How long have you been planning this summer holiday?
  7. Do you prefer an activity holiday or a beach holiday? Why?
  8. Have you ever been abroad? What countries have you visited? What country did you like the most? Why?
  9. Would you rather climb a mountain or sunbathe on the beach?
  10. What foreign dishes do you like the most? Have you ever been to this country? Would you like to?
  11. What are the top three tourist attractions in Ukraine? Have you ever visited them? Would you like? Why are they so famous?

Descriptive ideas

  1. What is the hotel of your dream like? Describe it in detail.
  2. What kind of staff should there be at the restaurants, hotel etc? Describe their manner of behaviour.
  3. What is the best/worst hotel room you have ever been to? Why do/don't you like it?

Role plays

Quandary. You booked the room for your holiday on the Internet a week ago. You are at the hotel and the receptionist says that there is no reservation for you and there are no free rooms at all.

Quandary. You have spent two days at the hotel and now it's time to check-out. But your bill includes some stuff, which you haven't ordered.

Controversial ideas

  1. Some people leave tips in cafes, restaurants, hotels, but some people don't. They think that staff don't need additional money, because they have salaries. What's your opinion?
  2. Some people stay at hostels, because it's much cheaper. But other people consider that hostel rooms don't give you the privacy of hotel rooms and they don't offer many amenities. What do you think?
  3. Some people prefer staying at hotels on vacations. But other people rent apartments. What would you choose?
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