Letters Of Apology

A letter of apology can be either formal or informal. It can be written when someone has made a mistake, has failed to perform a duty or is not able to fulfil a promise.

The main body contains reasons for the inconvenience caused, In the final paragraph you can express your hope to improve the situation or promise to make up for any problems that have been caused.

Greeting a recipient

Formal Semi-formal/informal
Dear Sir/Dear Madam, Dear friend,
Dear Sir/Madam, -
Dear Mr Brown,
Dear Ms Brown,

Opening remarks/reason for writing

Formal Informal
I am writing to apologise for… I hope you will understand when I say that…
I must apologise for… What can I say, except I'm sorry that…
Please accept my sincerest apologies for… I'm sorry for…
How can I apologise enough for. I owe you an apology…
I must apologise profusely… I'm so sorry if I upset you in any way…
Accept this letter as my formal apology for what happened on… I can't describe how sorry I am and how guilty I feel…
I cannot say/express how sorry I am. It’s all my fault.
Please accept my deepest apologies for my mistake in regard to… How careless of me!
It was not my intention to create such an awkward and embarrassing situation for Words will never fully express how sorry I am, but I truly hope that it is a good start….
Please allow me to apologize for what I… -
Please accept our sincere apologies for the inconvenience you may have experienced in respect to -

Main Body 

Paragraphs 2-3 reasons to explain the inconvenience caused.

Conclusion. Closing remarks:

Final Paragraph – express understanding/regret or promise to make up for the situation.

Once again, sincerest apologies for…
I hope you believe me when I say how sorry I am…
I hope you will accept my apologies… There is no excuse for… and I hope you'll forgive me…
I hope my apologies will be/are accepted… I beg you to forgive me for…
I strongly believe you will accept my sincere apologies… I can't tell you how sorry I am…
I am so / very / extremely / terribly sorry. I hope you can forgive me / Please forgive me.
Again, I am sorry for my actions and I hope that we can put this matter behind us. Please don’t be mad at me.
I ensure that similar incidents and misunderstandings will not occur in the future. -


Let me know of your thoughts and concerns over this matter.

If you have any thoughts in this, please feel free to share.

I hope our relationship is undamaged from my actions.

I look forward to hearing from you and putting this matter behind us.

Sincerely/Faithfully. (yours)

Full name.



Dear {Name},

I am so incredibly sorry for not living up to your confidence in me as a house sitter. You entrusted your property to me, but more importantly, your beloved pets.

I will never forgive myself for not double-checking that both the front and back door were secured. Had I done so, your house would likely not have been burgled and your cat, Jasmine, would still be safely inside your home rather than lost.

At the very least, I am returning the money you paid me to watch your house and care for Jasmine in your absence. I hope you will allow me to distribute the enclosed «Lost Cat» posters and provide the $50 reward if Jasmine is found.

Please let me know if there is anything else I can do to make up for my terrible oversight.




Dear {Name},

I know it was wrong of me to {action} and I feel awful that the only thing I can say is «I'm sorry.» But I am, so I'll say it as many times as I need to in order to convince you of how terrible I feel about this.

I'm really sorry that I {effect of behavior}. I swear that I will never do it again. I've learned to think long and hard about how my actions affect others and I believe that will help me to make better judgments before I {speak/act} next time.

I know it's selfish of me to ask your forgiveness, but I hope you believe in my sincerity and accept my apology.


{Your Name}

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