A Customs Officer
There is a great variety of jobs but I am sure that being a customs officer is of the most important one. I am a customs officer, also known as a detection officer. I must ensure that people who enter or exit the country do it legally, whether they don't bring anything in or take anything out that they shouldn't. A Customs Officer usually works in an airport, a dock or a port. I work for an airport. I mainly start my working day at 9 in the morning until 5 in the evening from Monday to Friday. I am a uniformed officer so I sometimes work shifts including weekends, public holidays and evenings. I sit in a booth at the front of a long line of people. When they arrive I check their paperwork to make sure they are allowed to enter the country. I also inspect their luggage and possessions. I must ensure they don't bring prohibited items. I look for contraband, such as drugs or weapon or to say it shortly I must prevent smuggling and illegal trade. To do my work properly I use a wide range of tools and technology, such as computers, metal detectors, X-ray machines and scanners. There are also canine enforcement teams where dogs are trained to detect narcotics, explosives and currency. I sometimes arrest and charge people as well as prepare reports and witness statements. When it is necessary, I go to the court as a witness and work closely with the police.
My job is very useful and interesting. Every day I deal with a numerous people of different nationalities and cultures so I have to be patient, tactful, polite and caring advising them on import and export restrictions, rate systems, quotas or other customs-related matters. Moreover, I have to be flexible and resourceful to cope with unusual and unpredictable situations. My job requires a lot of knowledge and skills. I must be good at duties and laws. I must possess good listening and questioning skills and be able to work alone as well as a part of a team.
- What is your job?
- Where do you work?
- What do you do at your work?
- What are your main duties?
- What do you detect?
- When do you work?
- What do you find boring about your job?
- What/who do you deal with?
- Who are the dogs trained by?
- What do you need the metal detectors for?
- What do you search for when you use an x-ray machine?
- Do you arrest customers?
- What is it illegal?
- What are you good at?
- Why do you have to be good at laws?
- Does your job require a lot of attention?
- Who do you usually contact with?
- Do you wear a uniform at work place?
- What other services do you work closely with? Why?
- Do you find you job stressful? Why?