Complaints Useful Phrases
I am writing to complain about/regarding/on account of/because of/on the subject of...
I am writing to draw your attention to...
I am writing in connection with…
I am writing to express my strong dissatisfaction with...
I am afraid to say I have numbers of complaints about...
I am sorry to say that I was very disappointed with...
I was appalled at...
I feel I must protest against/complain about...
We ought to discuss the matter...
To make matters worse...
I was very disappointed to find that...
I would be grateful if you could...
I should have been informed that...
The first problem was... Another problem was... The most visible problem...
I hope you will understand that I was very dissatisfied...
I believe you can appreciate how disappointed I was when...
I would like to hear your explanation for the above problems...
I would therefore be grateful if you could give me a full refund...
I would like a full refund as soon as possible...
I would like to have all or part of my money refunded...
I am not satisfied with…
I hope / assume you will replace...
I trust the situation will improve...
I hope the matter will be resolved...
I hope we can sort this matter out amicably...
I look forward to hearing from you in your earliest convenience to offer me a complete refund...
I feel I am entitled to a partial refund in addition to an apology for the inconvenience caused
I insist you replace the item at once...
I demand a full refund...
I hope that I will not be forced to take further action.
I look forward to hearing your early reply.
I look forward to receiving a prompt reply.